Horrible work, horrible customer satisfaction
If I could give 0 stars that would be the rating. The picture submitted was traced horribly. The hands don’t look anything like actual hands, in the advertised photo there are hair lines.. none in the product they provided to me. I would be embarrassed to expect my husband would wear this product, let alone gifting it to him. They will not refund or replace with a new embroidery. If the image for whatever reason didn’t produce a high quality trace, then the company should have reached out.