Total scam
I bought i phone on newfrog 9 month ago. Unfortunately the phone broke after 2 month from a malfunction from the battery. Since then i'm emailing them. They made me pay 40€ more for a check up that said exactly what i told them, 26€ more because they wanted me to send them the phone back. BUT. Since I've send the phone, almost no respond. They act like they never received the phone, but the package tracking said that they have received it since months. They ask me to resend the item. What a joke ! This compagny is a scam. please don't buy from them.