Couldn't have done it without them!
On an impulse, my husband and I bought two very cheap roundtrip tickets from the US to China. Then we started to make plans for visiting a country that was totally unfamiliar. Getting hotels / guest houses was simple using the internet. But we were a tiny bit terrified about how we would get around once we were in China and on the ground. Nether of us know any Chinese - written or spoken. Using China Travel Guide made it possible for us to plan a three week trip that took us from Beijing to X'ian to Yangshou to the Yellow Mountain and finally to Shanghai. We found the train schedule at the China Travel Guide web site and booked our tickets. We changed plans a couple times and the service was helpful in making these changes as well as in making better choices in our plans. There was a small service charge ($5 per ticket?) We also bought two sets of airline tickets, but cancelled one (yes, you can do that and China Travel Guide refunded the difference after a small cancellation fee). China Travel Guide delivered our train tickets to our Beijing hotel for the entire journey. All we had to do was show up at the station on time and find the right platform. They booked us great seats -always together (we booked about a month in advance) and usually in a row of two seats, not three. We used a China Travel Guide tour in Xi'an to see the Terracotta warriors. I found the warriors not to be that thrilling, but the guide was great and her stories about her life and the local area made the trip very worthwhile.There was only shopping where our fellow tour-taker wanted to go and the guide helped her get exactly what she wanted at a price she was happy with. This day trip was so much better than the one we took to the ancient villages around the Yellow Mountain with a guide we found via tripadvisor. In short- we were very happy with China Travel Guide. We found them to be helpful, responsive and thoughtful. We could not have done an independent trip through China without them. Kudos.