I'm a new shopper...great customer service!
I'm a new shopper that went on a binge for summer swimsuits and vacation clothes. Sizing was a little tricky for some pieces which resulted in me having a few things that needed to be returned or exchanged. The ticket process was very effective in getting those things taken care of... I received exchanges in a few weeks. My credit/refunds were processed in a timely manner. Now that I know the size chart changes with the various items, I haven't had any issues finding the right size. Just don't order the same size you would in a department store...check the sizing charts for each piece...they do vary.