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Sherry

美国

2 评价
2 被浏览
2 有帮助

2 条评价

Verlinn

Deceptive practices

Seeing an ad in the New York Times for Christmas ornaments from Verlinn, I assumed the company had some legitimacy (unlike ads in F.B., for instance). The ornaments were pictured as little animals posed in what they called acorns. I assumed they were resin animals in wood-looking nests. When the ornaments finally arrived, they turned out to be cheap, flat plastic junk, mere cut-outs with photographs of the animals in pictured "acorn" frames. They looked nothing like the 3-D ornaments shown on the website and most definitely were not worth the $12.99 that was charged for each. I've emailed the company demanding a return and full refund, but I don't hold out much hope.

2025-11-27有帮助 2
Rail Ninja

Unnecessary complications and no explanation

I made a reservation and later was sent an email saying my booking had to change. Instead of my 6.5-hour trip, I was offered an 11-hour trip. Ridiculous! I had to request a refund and re-booked a ticket for a seat on the SAME TRAIN at the SAME TIME. Why did this happen? No idea, except that I have to pay again and won't get my money back for another 7 days.

2023-09-13