I have no problem with the internet
I have no problem with the internet. It is quite stable and fast but their service is horrible and they are very unethical. I signed a 2 year contract with them in 2014 and when the contract is about to expire, they did not send any email, sms, letter or call me to ask if i want to renew my contract. Instead, they just charged my credit card for 2 more month with a new and more expensive monthly subscription fees. When i realised that my contract has expired and i told them that i don't intend to continued with ViewQwest, they refused to refund me the 2 monthly subscription fees they illegally charged on my credit card without my permission. As i did not sign any new contract with them, they have no right to charge me. Eventually, i have not choice but to sign another 2 years with them. Now, i am on my fifth year with ViewQwest and my contract will expire next month, so i wrote to ViewQwest informing them i am not going to renew my contract and they told me that i need to return to their office the modem including the yellow fibre optics cable which are both 5 years old!!! What kind of cheapskate company is this?? The other telcos do not do that, they even upgrade you modern when you renew your contract with them and when you contract expired they don't ask you to return your modern back to their office, because it is such a cheap piece of equipment. ViewQwest even warn me if i don't return the modem and cable by the contract expiry date, they will charge me another month of subscription fees even if i have already switch over to another telco. Unlike other telco, the monthly invoice that ViewQwest sends you does not show the date you sign up and the date your contract expires, so subscriber will easily overlooked when their contract expires. Shady business tactic!