Very poor customer service
Let me start out by saying I would leave zero stars if I could. The product I ordered was expired by 1.5 years. The initial call went well and the Beautance representative was nice and very helpful. He told me to just send the product back and they would send a non expired product and refund my shipping cost of $5.40 via check. However, when I called to see where the refund was or if it was on its way. The call was dropped and my number block by the company. Now, the shipping refund is not a big deal, but I caution you if you have a significant order and you need a refund. Buyer beware! I am filing with the BBB. Who blocks a customer's phone number? Sloppy business practice and very disrespectful. I doubt they respond to this review being that my email address is probably blocked as well.