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Andy Hunter

加拿大

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Iskysoft

Worst Customer Service Ever & No Refund Despite 30 day Money Back Guarantee

Worst Customer Service Ever Experienced & the 30 day money back guarantee is a joke. I ordered iTransfer from them but received the Windows version. I thought it would be a simple matter of switching my purchase to the Mac version needed, but after at least 7 emails back and forth, Jimmy finally realized what the problem was, despite having had this explained in every email I sent. He then told me I would have to buy the Mac version with no refund offered for what I had already paid. Very poor communication skills and the money back guarantee is a total joke! Stay Away from Iskysoft. The name should be IRipoff!

2019-06-08有帮助 1