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Hope Levy

美国

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Peloton (North America)

I have previously owned a Peloton Tread…

I have previously owned a Peloton Tread and returned it due to recall. I just purchased an new tread and was told to reactivate app it would be $24 per month with 1 free month. When I went on to reactivate it was $44 per month and no free month. I called consumer service and they told me it was too bad I received the incorrect information but there is nothing they can do. Terrible customer service. If conversations are recorded they could easily verify I was given the incorrect information.

2024-11-21有帮助 2