Very Disappointing Service
My shipment was delayed because MyUS incorrectly labelled my item and added an extra fee of $29. It took more than three weeks of repeated complaints and back-and-forth communication before the issue was finally resolved. Secondly, Aramex does not meet the advertised delivery timeframe of 3–5 business days. Today is the 8th business day, and I am yet to receive my shipment. The same thing happened with my previous shipment, so this appears to be a recurring problem rather than a one-off delay. Overall, the repeated delays, incorrect labelling, extra charges and very slow resolution process have made this a very frustrating experience.