Horrible customer service!
Horrible customer service!! Poor quality. Ordered the Women Waterproof Large Capacity Oxford Shoulder Bag Handbag Crossbody. The shoulder strap broke the first day I used the bag. The clasp is PLASTIC and is not strong enough to support the weight of the bag & it’s contents. Contacted customer service twice and it took days before they responded. My bag was past their return date and all they offered me was a 20% discount on a future order. I declined. I WILL NEVER order from them again.