Seriously disappointed
Seriously disappointed. Booked a trip a couple of weeks ago but unfortunately due to health issues I'm not going to be able to go. My tickets were none refundable so I tried to change the date six yes SIX times and because I bought it as a guest on the website it won't let me. So I thought I'll reach out to them and explain my situation, I even sent a photo of proof but that's not enough apparently so now I've lost my money. Thanks Train pal, you look all cute and friendly on the ads but my word when it comes down to it you're no help at all!