I subscribed for premium monthly service
I subscribed for premium service membership as a caregiver and paid thru APPLE PAY and a debit card. 3 days pass they have my transaction on hold and membership still stuck on GUEST tier. I called customer service twice and are incapable of doing anything nor they cannot refer me to Tier 2 billing which my Bank has told me to have me referred to. Their customer support is ZERO stars and agents are not able to refer you to someone who can resolve the problem. Absolutely FLABBERGASTED by POOR SERVICE and they said that I need to wait 24 to 48 hours for someone to “reach” me about this problem. That is one hour DELAYED and is an INJUSTICE to those who have paid for their services. They punish customers by being INEPT! Terrible! Do not subscribe to their premium monthly membership. Their business model is just downright nasty and ineptitude of their customer support is astronomical. Beware!