AVOID AT ALL COSTS
AVOID AT ALL COSTS I got 4 different estimates when looking for a company to move from LA to Orlando. This company came in at the lowest price ( still not cheap) after doing a video walkthrough and my go to contract David Dowlings was professional and very responsive at the time. One week before the move , Lisa calls to go over everything and lo and behold, David left out many things on his estimate and now the price jumped over $3000! At this point I had no choice but to pay. The movers themselves came right on time and did a great job packing. In the contract I signed , it said delivery is between 1-17 days. I told David that this was a concern of mine as I was driving myself across and needed to arrange to get there around the same time as the movers. He assured me not to worry, that they load up the truck the following day and since they only drive 400 miles a day, we agreed that we both should arrive in 16 day. My shipment has been sitting in the original depot for 6 days now and no one can give me any information regarding when it will be ready to ship. So now I’m arriving at a house that has none of my personal items or furniture. Now I need to find a place to live with my 100 pound dog and no belongings Customer Service is rude and unhelpful I later come to read there are over 30 lawsuits pending for these exact reasons Do yourself a favor and DO NOT UNDER ANY CIRCUMSTANCES USE THIS COMPANY UPDATE: Shipment finally arrived after almost 3 weeks. There were 3 guys working to unload. After about an hour, one guy leaves for over 2 hours. It was the first day for another guy ( he was clueless on what needed to be done) and the other guy was great( thank goodness!) It took them over 7 hours to unload as it was mainly one guy doing the work. After unpacking everything, many glass items were broken. Lots of fragile things wrapped in my sheets and towels and jammed tightly into boxes were broken My husband’s expensive suits and dress shirts were thrown into the bottom of wardrobe boxes instead of having them hung in those boxes and were a wrinkled mess. Complete disaster from beginning to end. This company and all involved should be ashamed of themselves!