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Hetali

美国

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Toursforfun

DO NOT BOOK WITH THIS COMPANY

DO NOT BOOK WITH THIS COMPANY. I booked on their website before 1 month and also provided my payment details. They sent emails that they are processing my request. After my written confirmation through emails, they never confirmed our reservation. We called them multiple times and explained them that we are coming from other states to have entelope canyon tours, but they never considered it. They even suggested the past date to confirm, insain! We were so flexible for any time during two days ,when we were in Page. But they did not confirm any time at all. It felt like they don't want to book our reservation at all and want to serve only some specific people. We did not get booking at any other agency at the last moment. And antelope canyon is something we can not go on our own. After travelling so far and planning in so advance, we faced all these. This company is really really bad. I doubt their genuineness because they took my card details and never confirmed. 3 times they sent an email that they are processing that time for us but never confirmed after that. They will send another email saying, " A note from Customer Service: Dear Customer, We regret that we will not be able to confirm your reservation due to last minute non-availability. Limited seats are currently available on the same tour departing on: 7/7 2pm 2:45pm 4pm 4:45pm available We apologize for any inconvenience this may have caused you. " It looks like they took my payment details for some ambiguous purpose. PLEASE BE AWARE OF THIS COMPANY. DO NOT FALL IN THIS TRAP.

2019-07-09