Exceptional customer support and repair service
Noticed a crack in the arm of my mini 3 pro (22 months old). Was considering using DJI Refresh Care Express and pay the £65 just to ensure I would get a new drone before I leave for holiday in 10 days time. Contacted Customer Support and was advised to send drone back to the Netherlands instead for repair. Was worried it would take too long but took the risk. The drone was returned back to the UK in under a week of sending it off and no charge for the repair. Wow! Telephone support was excellent, responsive and very service oriented (always making an effort to contact me to let me know what was going in). Probably the best service experience I have encountered with a company ...ever.