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jonathan millis

美国

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SEAGM

Game Account Locked Not my Fault and No Help From SEA

They were able to 'help' me really quick but were not able to solve my issue. I used a VPN every time I logged in and had proof, a screenshot of all IP's used to ever log into the game, that only one IP, from Korea, was ever used when gaming on the account. The account was locked, probably because it was 4 years old when they gave it to me, and they won't help me at all! Won't provide a newer account or unlock the account. Just basically said I'm out of luck. They say it is their supplier. I really think they need to talk to their supplier or find a new one. There is absolutely no reason to use this service if you can buy an account and have it locked at no fault of your own and get absolutely no help or compensation! I could understand if I had no proof that I used a VPN but since I was able to prove that I did everything their instructions say I should get something instead of a kick in the butt! If nothing is done about this I will be filing for a chargeback. ### I've updated the review to 4-stars since this reply I think is fair. I haven't seen the account in my email yet but I'll get in touch with SEA by email and hopefully I'll get a chance to play again. Thank you very much. ###

2019-07-15