Incorrect refund amount
I see the refund details. I paid 45 $ for the returned articles and you refuded 41. Its ok but why dont you refund the return fees which you promised. You obIihed me to get a tracking number and it costs more . I already sent the invoice and i have a copy of conversation where you promise to refund that fees. I sent that to facebook messenger. ?????? Dont you see in the system that you confirmed to tske i n charge the refund fees??? I paid the eport fees and im not willing to loose more in this purchase??? This return took a lot of energy and time from me!!!! I have a new baby i need to take care of and i really dont have time or energy for all that. I really hope u ll loose this. Check your emails and u ll find out the invoice which contains how much i paid for the return. Kind regards. - --- --------------------- I received some damaged articles and sent pictures and they accepted the return on their charge. This is the worst return process and experience i have faced. They received back articles since the 3th of june they received the articles . I sent many emails contacted them on facebook on the chatt. They just keep apologizing and promising to get back to me but in vain . I suppose to get back my return fees which i paid and what i paid for articles but they dont seem to be willing to refund. They got the tracking number and all details but i did not at all receive my money. This is not serious neither professional because they promise to refund within 48 hours and answer within 24 but this has nothing to do with reality. Why dont you refund my money back???? Shall i spent all the time emailing you and contacting you this is stressful. My return reference is YEMVD1558464279835. If i dont get my money i ll wrote about you guys in all websites i know because this is not respectful toward your customers. JA190512233800638786800 . Tracking number RR828063807SE via postnord.