Would not do this again
Would not do this again. Arrived in Paris on the weekend, so had no support for the first 2 days, the most important. Had thought (and saw as advertised) that Insidr crew would be making recommendations for cool and local happenings. I texted about a parade I learned about, but didn't hear back. The postings they offered once back on the M-F schedule were oddly commercial (an add for an art store several times, arty dandy???). When I asked for information for other cities (Lyon and Marseille) I similarly didn't get much. I use an iPhone and had to spend a fair amount of time figuring out the android. Eventually I thought it would make sense to go to their office and get help. What a fiasco. They are in a building with no sign and a code to get in. Luckily a worker let us in with the code, and we continued to have to wander around bc they are not allowed to have signage in their building. Next, when I explained some of my issues with the phone one of the customer support lads (who was very nice and helpful) noted that the former user had made some changes and they hadn't reset them yet. Are you kidding me? Each time they get the phones back, you would think they would know enough to reset and clear former users settings and info. When using an app to find scooters to rent specifically for the map, I was asked at one point if I wanted to pay for a scooter with a visa that was loaded on the phone. Again? Are you kidding? Someone else's credit card info is on the phone? Naturally, I didn't load any personal financial info and deleted all personalized apps at the end. Last, I traveled with 2 other families and was not able to communicate with them using the android. Big pain in the butt. So, no, don't rent the Insidr phone until they get their glitches fixed. Just get a sim card when you arrive.