Outstanding Mower, Customer Service should match
So, let’s do this review in two parts. First, the mower itself. It’s outstanding. Cutting performance is excellent—adjusting the height is quick and easy, and once you’ve walked the edge of your lawn and marked no-go areas, you just press go and it gets on with the job. I have three separate lawn areas, and the mower handles them brilliantly once navigation channels are set up through gates and over concrete. You can send it off to do all three lawns in one go, leave it for the day, and come back to a perfectly cut result. Obstacle avoidance is impressive too: mine even works its way neatly around trampoline feet without them being marked as no-go areas. Setup without a boundary wire is straightforward if you follow the RTK and base station instructions. The app is excellent, frequently updated, and easy to use. The only real requirement is ensuring the RTK antenna has a clear line of sight to the satellites. I mounted mine slightly higher on a wall, which works really well. Connectivity is solid—the mower runs smoothly even under trees with no signal issues. For the price point, you expect premium results, and it delivers: the cut is consistent, the mower is reliable, and the technology is genuinely impressive. Like any robot mower, you’ll still need a strimmer for the very edges, but that’s expected. Now, the reason it’s not five stars: customer service. When I first got the mower, it developed a fault where it would power off unexpectedly. For a premium product, the support wasn’t quite at the same premium level. You start with live chat, and while the agents were responsive, the process was slow and at times hampered by language barriers. That said, the support team weren’t evasive—they worked through the issue, and in the end sent me a new battery. Once installed, the mower worked perfectly and has been flawless ever since. Finally, the Yuka 1000 is a brilliant piece of kit. It saves hours of manual mowing, delivers a great cut. I’m confident enough in it now that I’m planning to buy the sweeping kit to replicate the “freshly swept” look I used to get with my old petrol mower.