BUYER BEWARE
First few months gardyn was fine. Lots more upkeep than expected but worked as expected. Then the pump stopped working and Gardyn did NOT stand by their product. They requested we tear the Gardyn apart to take photos of individual parts and then after tearing it apart as requested claimed that the warranty was void due to damage incurred from the tearing apart to get the photos they requested. Meanwhile $100 spent in ycubes (30 new + exorbitant shipping fees + membership) were destroyed in the process which they also fail to replace (the 30 ycubes). Photos from before the request to tear apart show that the damage they claim voids the warranty was not there before their request to take specific steps to show various parts of the motor, wasting over 3 hours of our time. I initially was raving about this company to everyone I knew but now plan to make it my personal mission to warn any potential buyer about what a terrible product this is and the nightmare experience we have had with their customer service.
