They don't care about the customer
They don't care about the customer. I bought a "product". I ordered and received it only one week later. The product I have received has defects. I have sent a mail to the seller, it tooks around 4 days to send me the process and never answer my question when will I will be sent a new product to change the defected ones. so, now, more one week waiting when I will get the information on when will I will be delivered. in total it is now 16 days and I hope to recieve the product in a week or two. This is very bad because, when we have payed we couldn't retract in reality. If we want to reimbursed, it take 14 days... everything is slow. looks like it is not a French site and products could travel the world to get to us and we payed for it. Very bad experience. Don't be attracted by price, just think about experience like me. if you want to contact the customer service on phone the call is overtaxed and also, log waiting time. I even called and waited and then the system hanged out (closed) my call after a long wait.