If I could give no stars I would.
If I could give no stars I would. Bought Crystal Advent Calendar for my Wife who currently lives in Canada (I am from the UK). I could only order on the website to the UK apparently, so I did. The tracking information then shows the package being in the US so annoyingly I have spent more of postage when I didn't have to. Tracking information is over 2 weeks delays. Here I am on 11/12/25 and the tracking information doesn't show into December yet and the package is still in the US. Over half of the days of advent have passed and I still do not have the advent calendar. I have requested a refund and as this is unacceptable and they should not be allowing period specific gifts if they cannot deliver them on time. My refund has been refused. Refused because they have already sent the item. So if it arrives in 2 months time they think I should still have to pay. Outrageous. Wish I saw these poor trust pilot reviews first and I would not have ordered from them.