Dreadful experience
We visited your pub/ restaurant for lunch last Saturday 14/03/2026. The service was absolutely dreadful, from the time we placed our order until the time our food arrived it was exactly an hour,I complained a couple of times, the waitress was hopeless, she had no idea what she was doing, didn’t check on us to see if the food was satisfactory, which it wasn’t, the burger I had was awful, she didn’t ask us if we wanted a dessert or coffee, she finally approached us when I saw her in the distance and had to call her over, I asked for the bill, she produced it then disappeared, I had to go looking for her to pay. A most dreadful experience, I sent a complaint by email to the head office and they haven’t even bothered to speak to me. I wouldn’t mind but the restaurant wasn’t even busy, no apologies from the on site manager or from the company. Would never go back there again and would advise anyone who’s thinking of going there to give it a wide berth.