Questionable Practices
This company chooses to operate without any visilbility or integrity. When a purchase is made they provide no order confirmation, receipt or tracking info, unless requested by email. Phone arrived without incident, but a charger that was bought in the same purchase was sent separately, with no shipping number provided until I emailed them requesting this info. Phone was advertised to include a 27W charger, which they confirmed on reviews on the sale page. This was also confirmed via email when the phone arrived without it, and I was assured it would surely be in my next package, so just wait patiently and stop asking for clarification on simple issues. The charger was not supplied, and when I raised this issue, I was told that they had checked and no sorry, it doesn't come with the phone. Unfortunately they had already advertised it as such and refused to acknowledge any wrongdoing or offer any solution, simply "hoping that I would understand". All I understand is that I now have to source a $69 adapter in Australia now - awesome! Totally poor and dishonest business practices. Phone is fine however, hence the remaining stars. Will definitely not be wasting my time with this company again as its a total mixed bag.