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以色列

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Ebay

royalroadshopping is untrustworthy, ebay support is useless.

I bought a memory stick Kingston 4GB 4G PC3-12800U DDR3 1600MHz from royalroadshopping . It arrived fine but proved to be defective. In the seller’s return policy the swindler claims that he pays for returns. I contacted the seller within ebay correspondence about that and presented proves of the item being defective. The seller agreed to refund me after I send the item back to him. I told him how much it will cost him. He wrote in our messages that he will refund me after I show proves of sending the item, and after receiving the item he will refund me the shipping cost. He agreed to all that in writing in ebay correspondence. For those saying , that I should have insisted on seller buying me the return label, I say the return labels don't work in my country (Israel). Anyway to cut the story short: the seller did refund me for the cost of the stick, but not the shipping. The memory stick returned to the seller according to tracking and he claimed it, but he insisted that in actuality he didn't receive it. No amount of back and forth messages with the seller or with the ebay support team yielded any results. The seller didn't refund me the shipping cost, claiming he didn't actually receive the item. I opened investigation within israeli post office. They asked for official seller declaration of delivery failure. The seller didn't provide it. That's how I know that he is a swindler and not somebody who suffered mail delivery failure. The seller of course has good rating and even golden status, and still lies about paying for the return shipping.

2019-08-14有帮助 1