Bought e5 pro as my first printer
Bought e5 pro as my first printer. After a month of not getting past two layers and the printer kept stopping (as well as only a 15 day warranty) I have given up and made the mistake of buying another creality printer that was supposed to be beginner friendly. When I received my e3s1 in the mail I unboxed it, set it up, and made four prints very nicely before my thermistor took a sh#t. I can deal with a little research on fixes but customer service is a week minimum behind and it shouldn't be this way when people spend hundreds of dollars on something like this. I'm done with this company and will never buy another printer again. rarely have regrets on things I buy, but this I definitely do. Not user friendly and would not recommend to anyone unless you have a background in computer programming, cad programs, and excellent troubleshooting skills.
