Disappointing Experience with DBS Relationship Manager
My experience with my assigned "Relationship" Manager at DBS, who holds a senior Executive Director title, has been deeply disappointing. They’ve been consistently unhelpful, often unresponsive and curt when approached for assistance with basic matters. Moreover, DBS's rates are consistently poor compared to other banks, a fact which is especially disheartening considering the trust (and $$$) Singaporeans place in our national bank. Overall, their service comes across as arrogant and out of touch.