Irreversible once mistake is made ?
Below is what make me to change from VPost to other forwarders. Initially, I have chosen economy shipping and was ready for payment but I went to the promotion page and then I used the return key back to the payment page. I did not realised that the shipping method had changed to standard shipping instead of economy shipping and proceeded to make payment. After receiving msg from credit card company and realised the mistake, contacted VPost immediately to cancel this transaction. I have an online chat with customer service officer but the issue can't be resolved. The customer officer mentioned that the transaction cannot be cancelled citing Company business model/policy does not allowed for cancellation after payment. I found it is ridiculous and inflexible. How can a consumer based corporation do not have cancellation or reversible policy ? Guess I am the only one customer making this mistake...