Awful
I ordered a backpack for my daughter on 8/7/19. The backpack is still "awaiting shipping ". I have written 2 emails and received no response. The phone number listed for them is a complete waste of time as well. I have never been more disappointed. I have since had to purchase another bag for her considering school starts in less then a week! At this point I just want my money back, but I have a feeling I'll never see the backpack or my money. I will never shop with them again and I would never recommend them!