Lies, lies, lies and NO delivery
I ordered a custom couch (Winslow) in Dec 2025 with a promised delivery window of late Feb/early Mar. After receiving several emails that my order was in process, touting their inspection process, it was crickets. I inquired about the delay. They waived the $299 white glove delivery charge and promised delivery by early April. That has come and gone. NOW, after 4 months with no couch, I inquired again and they tell me they have logistics and supply chain problems and don't know when they can deliver. They've had my money since December and never reached out to me once with an update, except deceitful promotional BS. I still have no couch or any idea when I might have one. I will never do business with these people again.