Tool for payment
They launched new tool to pay for service, which doesn’t work. Basically you just need to add credit card and it supposed to charge automatically, but it doesn’t. So they keep sending emails stating the debt and requesting to add a card to their tool - and they do not even check. It took 4 month for them to understand that tool doesn’t work; and at the end the disconnected internet for me because of the debt. To reactivate I need now to do private transfer to their bank account - and I cannot do it because the bank account they sent to me has mistake. Horrible service