False advertising. Product does not work at all. No refund offered.
Bought one of the phone > tv devices. Product not at all as sold or described. When the product arrived it did not work at all. The advert was entirely different to the product received - it said it was plug and play and it wasn’t. Despite trying I couldn’t get the product to work. Contacted customer services who tried to offer a percentage refund when I can’t use the device at all. Also was initially overcharged a different amount for that on the invoice. Had to request a refund for this too. Really poor company service all round.