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Celia Van Der Merwe

英国

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Crzyoga

Fix your customer service!

If I could give this company no stars I would. After placing an order on their website, I waited almost 2 weeks for it to dispatch. Once it finally dispatched the carrier couldn't deliver the parcel to my property for some unknown reason. I have sent countless emails to the company asking for help. I spent almost £60 on clothing which I haven't received and now they just ignore my emails. The last email I received told me it was my problem and I would have to speak to the carrier, which I have done, and who are returning the parcel to the seller. They refuse to take ownership when something goes wrong, clearly just want your money, and don't really care about their customers. Don't bother ladies!

2024-07-28有帮助 3