How to Complaint Rapyd
People, there is a "report a misconduct" link on Monetary Authority of Singapore Here is the message that you can copy Dear Monetary Authority of Singapore, I am writing to you regarding my experience with Rapyd Holdings PTE. LTD. and their recent acquisition of NEAT COMMERCE. As a customer of NEAT COMMERCE, I was notified of the acquisition and was promised a smooth transition. However, I have been facing issues with Rapyd's services since the transition. Specifically, I have not received three PayPal payouts that were due to me, and when I reached out to Rapyd's customer support, they informed me that there is a delay in receiving e-commerce payments like from PayPal due to the migration. They also stated that it would take up to two months for the funds to reflect on my Rapyd account. This delay in receiving payments is causing significant financial distress to me and my business, and I am not alone in this issue. I have come across several other customers who have faced similar problems, as evidenced by the numerous complaints on platforms such as Trustpilot. Furthermore, I have noticed that Rapyd has introduced a monthly fee of $99 for its services, which was not charged by NEAT COMMERCE. Given that Rapyd has stated that it will take up to two months to receive my payments, it appears that they are holding my funds unnecessarily and charging me for their services while causing significant financial harm to my business. I strongly urge you to investigate Rapyd's actions and hold them accountable for their lack of transparency and inadequate customer support. I request that you take appropriate action to ensure that Rapyd immediately resolves the issues faced by their customers and reimburse any fees charged for services that have not been provided. Thank you for your attention to this matter. Sincerely,