Bad Business
I received the Christmas Family pajamas from your company today. The sizes are not accurately depicted on the size chart that was described for children L and XL, and the Adult Small, Med, large, and 4x I Need to exchange some of the pajamas for larger sizes. The family members that ordered the smaller sizes were able to fit the larger sizes. The family members that ordered the larger sizes are without pajamas. We have a child's Large and a Female Medium and a Men’s Large that doesn’t fit anyone. One family member that ordered a small was able to fit the Female Large. I never received a Female small, a medium was packaged as a small One family member that ordered a child XL was able to fit the Female medium One family member that ordered a child’s L was able to fit the child’s XL that was ordered. The family member that order a Female large was able to fit the Male 4XL I need to exchange the child’s Large and a Female Medium and a Men’s Large that doesn’t fit anyone. For the following sizes below 1 Female XXL 1 Men 4X 1 Men 5X Below is the response I got from Pajamas buy. I only wanted to exchange 3 pair out of the 8 pairs of Christmas pajamas that I ordered for larger sizes. I contacted them on the day I received the pajamas from their company. They said literally that I should keep them and suffer the loss. But, On their web site it states that you could return product within 30 days free of charge. On Wednesday, September 18, 2019, 4:49 AM, Sales Pajamasbuy sales wrote: Hello my friend Thank you for the message we are so sorry about the situation. Could you please offer us pictures of the item for a confirmation? Please show us the size difference as a proof. For the size, Please allow 2-4 cm error due to manual measurement. If you want to exchange the items, we are sorry that the items you received need to be returned back to us, we will not responsible for the returned freight, resend freight and Customs tariff. This step will waste too much your time and money, so we suggest that you can keep them. I appreciate your understanding Best Regards Why not send me the correct sizes. I’ve already paid for them.