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Matthew Qualls

美国

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Lvlgo

Scammers and thieves

I purchased a Playstation top up card for $50 (I spent less but that's the value of the card) on September 7 2019.. September 16 I contacted support to ask when it would arrive in the mail and they gave me a code and then emailed one to me. While in the chat I tried to put it in my account and it said it was already redeemed. Lvlgo told me to contact Playstation support to get proof it was redeemed before and when Playstation network replied they told me that it was an incorrect code or was mistaken it was not a valid code. I showed the representative at lvlgo the screen shots and they claimed that they checked it before being sent and kept spamming it. Then they sent me screen shots of a 100% different order with someone else's code and said they sent it to me August 22nd...when I ordered it the 7th of September! They've refused to refund me or replace the code. Long story short they're scammers and thieves who take your money and spend it on codes for their friends and coworkers (or someone other than the buyer).

2019-09-19