Gold Not In Stock - Refund Received Promptly
I bought some gold, it wasn't processed in 30 minutes. Spoke to their support with their live chat and specifically asked them to speak to the supplier and check if it is in stock and when it will be processed, along with my order number. Took a little while but they told me it is not in stock so I asked for a refund and received it an hour later back into my Skrill account. If it's not in stock they shouldn't have it listed on the site. If you speak to support and don't specifically state what you are after then you'll spend ages waiting for multiple responses as they don't have any initiative.