This company is a rip off and a scam, worst customer service ever!
we purchased tickets for our honeymoon and realized a mistake on the ticket and called to have them correct it, I was told that they could not, I would have to go to the airline to do that. I called the airline and they told me to call the booking agency...so round and round I went! The ONE person answering the phones at flightsbird was the WORST customer service I have ever had. She kept telling me that EVERYONE at the company was in a meeting and that no one could help me, I had to wait an HOUR! seriously! I have never heard that in any customer service before. It turned into 2 hours and every time I called back she gave me the same lame excuse that everyone was in a meeting. I could not believe it, the change they needed to make was simple and would have taken no time to do but instead of actually working for the customer she blew me off and told me it was my fault. I ended up cancelling my tickets and having to rebook. I will NEVER use this or any site like this, whatever you do, do not use flightsbird!!!