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Steven Jaenke

澳大利亚

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Success Resources

I was really keen to see Tom Bilyeu and…

I was really keen to see Tom Bilyeu and purchased the Platinum package. After leaving a heavily pregnant wife on valentines day to go down to Brisbane for the event, it turned out I had to leave early. My wife went into labour and I had to leave. As soon as I did, I sent Success Resources an email saying that I was unable to attend the event and would like a refund due to the expected arrival of our daughter. Instead of receiving a refund, I was told that there was no guarantee of what time I left (despite the timestamp in the email). I'm actually really mad about this. It's not the money, it's the lack of customer service. I had a legitimate reason to leave and they just don't care.

2020-02-27有帮助 2