I recently had the best customer…
I recently had the best customer support. I originally purchased some WordPress themes from them 10 years ago. It was time for me to upgrade the WordPress themes so I purchased the upgraded templates. When I had trouble installing them, it really messed up my websites. However, I contacted their tech-support via email and they responded within 20 minutes. They took over the upgrade and they solved this for me. When I arrived to work the next day everything was working perfectly. I am really impressed with their Customer Support considering that most of my Customer Support experiences with other companies are mediocre best. This was really an outstanding effort.