Their pricing is a total ripoff and…
Their pricing is a total ripoff and their photo restoration results just about average- on B&W photos to color conversions people's faces are altered beyond recognition with only slight resemblance to the real person's face. I have tried the same photos with another vendor and the results were way better. But mostly the reason for the low review for Alivemoment is the fact that they use very complicated, if not deceiving pricing system. They give you low initial welcoming price options and then they stick it to you with some subscription fees,not to mention you also have to pay for the coins, because for some reason you lose the count of "coins" you have paid for, perhaps if you don't use them within a timeframe (1 coin per photo restore, and if not happy with the results, too bad you can not cancel the process). Also, there is not way to contact them when you have a specific issue, the only contact method is via email and when you submit the email, you get a cold reply that your subscription has been cancelled. I will never use them again, because they are a big disappointment for me!