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Dwayne Charrington

澳大利亚

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Galaxycove

Unbranded, disappointing

Disclaimer: please take note that my review has a verified tick, which means that Trustpilot verified that I had made a valid purchase. Furthermore, I bought it from the galaxycove.com website (the same one on this company profile). Like many, I was lured in by the fancy marketing GALAXYCOVE employs, primarily on Facebook and Instagram. Every comment you read, their website reviews (which are fake) all sing the praises of the GALAXYCOVE projector, but it's not worth the money you pay. After shipping and conversion, the projector itself cost me a little over $100 AUD. Given the videos and photos made this look like a good product, I paid. I almost bought two, but didn't and I am glad that I didn't. The one thing that doesn't help is there really is nothing negative or truthful about this company online. Barely anyone has reviewed the projector, I wrote a review on my blog to help others not make the same mistake I did. Despite the website showing a branded product in their product imagery, you'll get an unbranded cheap-looking projector that doesn't work as well as advertised. The box and packaging are all unbranded, no mention of GALAXYCOVE anywhere on the box, inside of the box nor the booklet that comes with it. Furthermore, the website they have is also semi-fake. Their about us page uses stock photos, pretending to have a team of people working and designing the product, a reverse image search proves these images are stock photos they have edited. It's quite clear this is an operation run by one or two people, dropshipping cheap items out of China and marking them up extravagantly as products they themselves designed and produced. If they were honest about what they were doing, it would be okay. But, they're pretending to be a real company designing and making their own products, when they are not. While I did get my projector and it worked somewhat (the music sense mode not so much), just not as good as the marketing showed it working. Limited colour choices, limited range and cheap-looking appearance. No Australia adapter, so I had to use a spare phone charger to charge it up through the USB lead. Just avoid this company. Pay close attention to the 5-star overly positive reviews here, they come in weird batches where there will be 2 or 3 positive reviews posted at a time, by accounts which have never posted a review before. All written using the same exclamation marked sentences. If you still want a star projector, there are more reputable companies producing better quality products, just do a search and you'll find them. Update: Galaxycove attempted to have this review removed (as they did every other negative review). I provided TrustPilot with proof I made a valid purchase and my review was reinstated (as can be seen with the verified tick above this review). The response below by Galaxycove is perplexing, as I provided order information (name as well as email address). It seems this is their generic response to try and discredit reviews that TrustPilot have already vetted.

2020-09-18已认证有帮助 8