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William Christopher

美国

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Sportsman's Guide

Shady practices, cancels orders for no reason, CS is not helpful

This place CONSTANTLY cancels orders where you've got a larger discount than they expected. I just placed an order for an item with a 20% coupon code. No backorder notice or anything. 4 days later I get an email that its been backordered (which the retail site it ships from is fully stocked, I called and checked). So I go to order another color that says its in stock but didnt have my code on hand. Reached out to CS who told me my code had expired and I couldnt use it. I asked if they would honor the price since my order was cancelled and was NOT my fault as the item was NOT backordered at the time I place it. They would not honor the code or the price for the other color. 100% this order was cancelled because I was able to stack a coupon code and someone caught it and cancelled it. And the fact that I lost out 2x's here because the coupon code expired post order and the item is "Out of stock" I lost out on a Christmas present for my brother. Freakin irritating and this isnt the first time I've had an order cancelled where the price was great and Poof, cancelled. Will NEVER buy from this place again.

2025-12-23