Excellent Customer Support and Amazing…
Excellent Customer Support and Amazing Ride Experience I have had an excellent experience with my order and communication with ICAN Cycling. Especially Perry has been so helpful and patient throughout my purchase(s) and supportive throughout several complications which was due to either my mistake or the local post office’s fault in handling packaging. Additionally, I am so happy with my riding experience on these wheels! They are light as promised, and decrease the rotating weight immensely, increasing bike handling capability and comfort throughout my ride. One thing that can be improved though is the tape that comes with the shipment. I personally had difficulty seating them airtight and had to purchase some DTSwiss tape instead. Shipment from warehouse happens fast and if there are no local issues, the wheels arrive within 2 weeks time. They are incredibly well packaged. It was difficult for me to flatten out the thick empty cardboard with my weight for disposal. :D I am super glad for the very sincere customer service support and would 100% recommend the wheels for the overall experience 😇