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RunCloud

Waste of Time

This could be great if their support wasn't fake and incompetent, seems to be a real problem in the hosting industry, lots of promises little delivery. They use American names but on writing style and inability to keep up with a conversation it's obvious several people are responding under the same name and english is not their first language. So that is questionable right there in their ability to support you. But oh it get's better. These guys are in the hosting business but guess who can't figure out how to do a no down time local host migration. They don't have the capability of local hosting SSL. Also they have resolve issues because I tried four browsers and only icognito mode worked. I spent two pretty much solid days in front of a computer trying to get my site migrated. Why? It takes between a half hour and an hour, to get a simple response. Those responses, they don't read what you wrote, still trying to resolve an issue already resolved, and I literally, not joking or exaggerating repeated myself SIX times and they still didn't have an answer. But Oh yes they wanted those admin credentials so badly but didn't lift a single finger to make good on their advertised "free migration". I think what they want is access to your site. After how clueless they were about local host I felt it best they not touch my migration and deleted the server. In the end it was just faster for me to do everything my script and just keep it on Vultr directly. How sad it that, it's faster to do it on your own than deal with their support. WASTE OF TIME. Keep in mind the CEO sent me an email all apologies, and then ghosted...save your time, just do it yourself.

2020-11-09有帮助 2