They don’t refund or replace faulty goods
I bought a charger which did not work. They refuse to refund. They only made more and more outlandish demands - like I need to send them a video of me trying the charger in a US electrical socket, I live in Europe! Please check online for others’ experiences - they do not refund or replace faulty goods. Buy from them at your own risk- but also note the charger doesn’t have European or UK safety standard marks so it’s potentially more than your money you will be risking.