Paddy from their customer service is…
Paddy from their customer service is awesome. I had trouble setting up the click and cog. At first it was assumed it was an issue with the product but actually it was me. I had no idea that I needed to download the companion app and pair the click with the cog! I now have it sorted and working well. Paddy was patient and sent a replacement part, which was delivered very quickly. I genuinely have no complaints at all with their customer service and would highly recommend.