Utter useless!!
Utter useless!!! All my orders over the last 30 days have had a delivery problem. Freemans / Lookagain allow their merchant -/- supply network to take care of their order deliveries. Thus by doing so they dictated the terms of delivery without informing you who they are? I ordered 4, metal A3 signs. Freemans & Lookagain "suppliers on this occasion used Royal Mail stand postal services without tracking! I had no idea when they were to be delivered! All I received from Freemans & Lookagain was a standard email notification my delivery was with Royal Mail. I ask where is the common sense in that? There is no way those 4, individual A3 packages would fit through a standard mailbox opening!!! Because there was no tracking, obviously to keep their cost down, I presumed they were expecting me to be in when these unplanned deliveries occur. How many people I wonder wait in all days just for their general post that can fit easily through a standard mailbox opening. Six times I've complained to Freemans & Lookagain about this. All they give is an apology for the reoccurring issue with non tracked deliveries that can't fit through a standard mailbox or letterbox opening...