Booked a room in Sawah Besar for 5…
Booked a room in Sawah Besar for 5 days. It's the first time I tried Zen and I really wish I didn't. The mentioned amenities are not available. The walls are made of very thin wood so you can hear everything that the other guests are doing or talking about in the other rooms. A few hrs from checking in I asked to cancel and be refunded the remaining 4 days and they'll only refund me the 20% I paid! Don't be deceived by the reviews they posted on their website! I'll give 0 and even a negative if I can!!